reacting to . Sumup Pos Customer Support. providing nano and small services with a brand-new point-of-sale payments service called POS Lite
SumUp POS is one of the quickest and simplest methods of improving your service, with the included perk of little in the way of hoops to jump through. The UK-based mobile point of sale (mPOS) concern is already popular with many services thanks to its other products and services, that include the Air Card Reader and the 3G Card Reader.
The previous lets you use this natty bit of tech by mating it with your mobile phone in order to accept mPOS payments, which is handy during the coronavirus crisis. The latter enables you to process payments on the go using mobile network connection. Another option however, is this, the point of sale hardware, which can be partnered with the app to beef up the selling power of your company.
Worldwide payments fintech is reacting to the cost-of-living crisis by introducing a brand-new lightweight suite of point-of-sale (POS) services, which it says will develop “an entry-level POS product” for the smallest independent businesses.
The new option, called POS Lite, includes a 13in splash-proof touchscreen and stand, card reader, and membership to SumUp’s software application. Developed for small and nano-sized services, it will permit merchants to sign up card and cash payments, organise their product brochure, track revenues and more. It is based on the fintech’s existing POS Pro system however created to be more cost effective; in current months, small companies have been hit the hardest by rising fuel costs, spiralling inflation and higher service rates.
has quite a great deal of appeal as it does not bring a month-to-month cost. In the UK, where is headquartered, you get the simple option of one fee per deal and with any type of card. Therefore, you get no monthly costs( opens in brand-new tab) and simply a 1.69% deal fee.
Including more weight to the potential of SumApp is the app and POS hardware( opens in new tab) combination that provides you a physical gadget for processing payments, which currently costs �,� 139 and includes a Stand, Air Card reader and charging station. Sold on its own, the SumUp Air Card( opens in brand-new tab) reader, which enables you to take payments in tandem with your smart device expenses �,� 59 and if you want that with the accompanying cradle then it’s �,� 69.
The 3G card reader( opens in brand-new tab) is currently �,� 99 while the docking station, which lets you print invoices and keep your card reader charged is �,� 169 (though currently �,� 129 for a minimal time offer). All prices exclude VAT.
In the US, there’s a counterpart, the SumUp Point of Sale, which says the business is powered by the app. Again, there are no regular monthly costs and a 2.65% charge per transaction.
has built the hardware for the POS Lite system totally in home, making use of feedback from little merchants to make the suite as user friendly as possible. The company says it’s developed for companies that require to take cashless payments but don’t need a completely fledged POS solution right now, and it will cost merchants a one-time rate of �,� 199.
Offering merchants the tools needed to be successful
co-founder Marc-Alexander Christ remarks: “SumUp has actually consistently provided innovative innovation, which supports and serves the international little and nano organization neighborhood. By expanding our point-of-sale options, continues to offer merchants with the tools they require to make a success of their business. Innovation is at our core, and is really happy to support over 4mn merchants around the world.”
In a statement, SumUp continues: “Unlike what the marketplace provides today, it’s ready to utilize straight away, features free pre-installed software application, and [has] no membership charges.”
has also unveiled brand-new functions to POS Pro– its sophisticated POS product that lets merchants, especially dining establishments and bars, send out multiple orders to the kitchen simultaneously. The new features will be offered in the UK and Ireland, France, Spain and Germany. The London-based business supports more than 3.5 mn merchants in over 30 markets worldwide and is doing its bit to utilize its success for good: has actually vowed to contribute 1% of future net incomes to environmental causes in the fight against environment change.
he SumUp POS terminal concept, and certainly the other items in the variety, definitely makes a modification from much of the other humdrum portions of hardware out there. There’s a stand, which in effect is a sustainably sourced and neatly styled bit of package to hold a tablet.
There’s likewise the Air Card Reader, which will let you accept significant debit and credit cards, including contactless Chip & PIN, Apple Pay and Google Pay. You can likewise utilize the charging specifying, which guarantees your terminal is ready to address any provided time. In regards to functionality then the SumUp POS revolves around the supporting app, which if you activate the Product Catalogue enables you to use it as a point of sale service.
A POS system (point of sale system) is the hardware used to process orders and payments, along with the software running on those systems. ‘Point of sale’ refers to the time and location a client interacts with a merchant to acquire goods or services.
Besides processing payments, POS systems– such as Point of Sale Lite– generally allow the merchant to look after administrative jobs, like analysing transaction reports and handling their products and prices from one single platform.
” As soon as I changed it on, everything simply worked! We’ve all found it very user-friendly to use. Thank you for making transactions more secure and easier.” Sumup Pos Customer Support
The Item Catalogue lies at the heart of the system as it lets you produce, handle and tailor all of the items and categories in your company. The functionality for that reason includes whatever needed to itemize your stock, such as rates, images and descriptions.
Establishing Point of Sale Lite could not be simpler. Just follow these simple actions:
Does Sum Up have a POS? Sumup Pos Customer Support
Unbox the device
Connect it to its mains cable
Turn it on utilizing the power button below the logo
Follow the guidelines to sign into your profile
If you do not have a profile yet, first go to sumup.me utilizing your computer system, then log in
Now you have access to all the functions– get going by creating a product catalogue with all your items or access your existing product catalogue conserved in your profile
To take card payments, just include a product to your shopping cart and choose the payment technique “Card Reader”, then follow the instructions
Do I require a card reader to accept card payments with Point of Sale Lite?
Yes, you do require a SumUp card reader to accept card payments together with Point of Sale Lite.
Currently, Point of Sale Lite is compatible with the SumUp Air card reader. You can get it here if you do not have an Air card reader yet. If you currently have an Air card reader, you can purchase the standalone Point of Sale Lite tablet here.
Can I link Point of Sale Lite to my existing profile?
Yes, if you already have a profile, merely log in with your credentials when switching on your POS Lite.
When logged in, you have immediate access to your profile, your personal product catalogue, your sales history and the Business Account.
Point of Sale Lite is compatible with invoice printers from Star Micronics and Epson that have the ability to communicate over USB, Bluetooth or Wi-Fi. Please keep in mind that the Solo Printer can currently not be used with Point of Sale Lite.
Prior to you subscribe, you can sign up for a 30-day totally free trial on the Goodtill website. You’ll need to do this online and not through the app. The sign-up is pretty quick and easy– it’s generally about picking a username and password and providing basic contact details.
Your account is developed right away, after which asks for more comprehensive company details and leads you to the Backoffice account (browser-based).
You will not be able to test the POS app until you have actually added products, settings and main details to your account. This might take a bit, considering that it’s unclear in the dashboard where to begin. The most easy to use POS apps on the market tend to have a step-by-step guide to help you start quickly, whereas SumUp Point of Sale only points you to an intro video.
You are also motivated to contact among their onboarding personnel to assist with setup and discover the software application. If you ‘d rather get on with it by yourself, there’s a support chat in Backoffice that can point you to the best guides in their (insufficient) POS resource area.
We searched for answers to various questions without luck and connected with support through the messaging chat. In all cases, we were referred to an email address since the support personnel didn’t understand the response. This could be a concern when you simply want to get going quickly, particularly as there are few explainers in the Backoffice interface.
POS features
Feel confident: the Core POS module is a complete POS system on its own. If you work in hospitality or retail, nevertheless, you will probably require the matching add-on modules too. Let’s take a look at what you’re getting.
Checkout choices: This is part of the Core POS module. The checkout screen in the app shows the item layout, classifications (in different tabs) and a left-hand view of the current, itemised bill. You’ll need to edit the item screen in the back office– this can not be done in the app.
It gives you an option to accept payment over the phone, but you’ll require to handle this through your picked payment processors since the till app only offers you the option to register it as ‘Phone’. The exact same applies to tapping ‘Other’, ‘Gift Card/ Voucher’, ‘Account’ on the payment screen– there is no screen for entering a recommendation number, so you’ll need to have a system for tracking these yourself.
With an integrated card device, the POS app will operate in conjunction with it for a smooth checkout. If integrated with payments, the POS app connects with the Air card reader and allows you to send out payment links or generate a QR code for the deal directly on the screen.
Invoices: The till app lets you send out an e-mail receipt after each sale or print a sales invoice through a connected printer. We’ve seen reports from users that the app automatically prints an invoice each time, even when you tap that it’s not needed, so you can’t actually save on invoice paper till this bug is repaired.
Stock library: With the Core POS module, you have fundamental product management abilities. This consists of stock levels, low stock notices, supplier lists, bulk product import and an in-depth products library.
Each product can be connected to a classification and have variations, qualities (added layer of variations), modifiers, tags, SKUs, barrel rates, an image and more. After items are contributed to your account, you can include them to the till user interface through the somewhat awkward ‘Selling Design’ in the back office.
If you register for Advanced Stock, you get advanced features like:
Multi-site assistance
Integrated and automated order
Shipment scheduling
Stock difference reports
Wastage reporting
Stock auditing
Clients and commitment: The Core POS module permits you to add clients with contact information to a list, divisible into customer groups. If you currently have a spreadsheet of people, they can be submitted to the system to conserve time.
With the extra customer loyalty module, you can run a points-based loyalty program through an app. This operates in combination with the client directory site.
Hospitality: The Hospitality module supplies food-and-drink functions like ingredient-tracking, cover, menu and course management with dishes, table strategies with timers, customer tabs, split expenses and a connection with the kitchen.